Support

How do I book an appointment?

Search for a business, choose a service and time slot, and confirm your booking. You'll receive a confirmation to your email.

How do I cancel or reschedule?

Go to My Bookings in the app, select the booking, and choose Cancel or Reschedule. Cancellation policies vary by business.

I didn't receive a confirmation — what do I do?

Check your spam folder first. If it's not there, contact us at support@bokatid.app with your name and booking details.

How do I delete my account?

To permanently delete your account and all associated data, email us at support@bokatid.app with the subject "Delete my account". We will process your request within 30 days.

How is my personal data handled?

We process your data in line with GDPR. Read how we collect, use, and protect it in our Privacy Policy at bokatid.app/privacy.

How long does it take to get started?

Most businesses are live and accepting bookings within 3–5 minutes. Add your services, share your booking link, and you're ready to go.

Can I import my existing customers or bookings?

Yes — email us at support@bokatid.app and our team will help you bring your existing data into Bokatid.app during setup.

What happens after my free trial?

At the end of the 30 days we charge the plan you selected. If you haven't added a payment method, your account is paused (data kept) until you do — nothing is charged automatically without a card. You can switch plans any time during the trial; the end date stays the same.