Support

Need help? We're here for you. Browse the FAQ below or contact us directly.

Contact Us

Email us at support@bokatid.app and we'll get back to you within 24 hours.

Frequently Asked Questions

How do I book an appointment?

Search for a business, choose a service and time slot, and confirm your booking. You'll receive a confirmation to your email.

How do I cancel or reschedule?

Go to My Bookings in the app, select the booking, and choose Cancel or Reschedule. Cancellation policies vary by business.

I didn't receive a confirmation — what do I do?

Check your spam folder first. If it's not there, contact us at support@bokatid.app with your name and booking details.

How do I delete my account?

To permanently delete your account and all associated data, email us at support@bokatid.app with the subject "Delete my account". We will process your request within 30 days.

Privacy

Your privacy matters to us. Read our full Privacy Policy at bokatid.app/privacy.