Support

How do I book an appointment?

Search for a business, choose a service and time slot, and confirm your booking. You'll receive a confirmation to your email.

How do I cancel or reschedule?

Go to My Bookings in the app, select the booking, and choose Cancel or Reschedule. Cancellation policies vary by business.

I didn't receive a confirmation — what do I do?

Check your spam folder first. If it's not there, contact us at support@bokatid.app with your name and booking details.

How do I delete my account?

To permanently delete your account and all associated data, email us at support@bokatid.app with the subject "Delete my account". We will process your request within 30 days.

How long does it take to get started?

Most businesses are live and accepting bookings within 3–5 minutes. Add your services, share your booking link, and you're ready to go.

Can I import my existing customers or bookings?

Yes — email us at support@bokatid.app and our team will help you bring your existing data into Bokatid.app during setup.

What happens after my free trial?

You'll keep access to your account and existing data, but you won't be able to accept new bookings until you upgrade to a paid plan. There are no automatic charges.